How to Setup Your Wix Payments

Having a user-friendly payment system is essential for any Wix website owner. It allows your customers to pay securely and quickly, ultimately leading to more sales and a thriving online business.  The good news is, Wix Payments, built right into your Wix platform, makes accepting payments a breeze. Integrating Wix Payments with your Wix website simplifies the payment process, provides a smooth checkout experience for your customers, and ensures timely payouts to your business.

Setting up your Wix Payments is very easy. Just click 'Accept Payments' in your Wix dashboard, complete the setup by selecting payment methods and reviewing prohibited products, and fill out the business payout form with accurate business and banking information. Whether you're a seasoned seller or just starting out, this guide covers everything you need to know to get your Wix Payments up and running in no time. 

Step-by-Step Guide to Setting Up Your Wix Payments

Accepting payments on your Wix website is a simple process. Wix Payments, the platform's built-in payment solution, allows you to start receiving payments quickly and securely.

Here's how to get started.

Step 1: Click 'Accept Payments' on Your Wix Dashboard's 'Settings'

In your Wix dashboard, go to 'Settings'. Then click the 'Accept Payments' option.

Step 2: Click 'Complete Setup'

To accept payments online and in person, click the 'Connect' button beside 'Accept Credit/Debit Cards with Wix'. You'll be taken to a new section where you can review Wix's prohibited products and services list. Anything that appears on the list (e.g. Tobacco) is not support by Wix Payments. Once you've reviewed the list, click on the 'No, I DO NOT. Continue connecting with Wix Payments' option and click 'Continue'.

You can now select how your customers can pay. You can select the 'Credit/Debit Cards' option for online payments. Or if you'd like to accept in person payments, click on 'Wix POS'. Click 'Continue'. Keep in mind that to accept payments online, you need a Business & eCommerce Premium plan.

To finish connecting Wix Payments, click 'Complete Setup'.

Step 3: Fill Out the Business Payout Form & Click 'Submit'

Before you can get payouts, Wix needs to verify your identity. After clicking the 'Complete Setup', you'll be taken to a new section where you need to fill out a form to receive payouts. Wix Payments cannot send payouts to your bank until you complete this form. 

The first thing you need to fill out is what type of business you have. It's important to pick the correct business type because once you've submitted the form, you can't change it. There's 2 kinds of business types you can choose from: Individual/Sole Proprietorship and Partnership/LLC/Corporation/Non-Profit Organization. Click the type of business you have.

The next thing to fill out is your personal details. To prevent delays in your account verification, enter details exactly as they appear on your ID. You'll need to fill out your First and Middle Name, Last Name, Birthday, SSN or ITIN, and upload a Photo ID. You can choose from either a Driver License, ID Card, or Passport. Upload colored images of the front and back of your chosen ID. Click 'Submit' once you're done uploading.

Next thing to enter is your address information and business description. You can use your home address if you don't have a business address. Fill out your House Number, Street Name, City, State, Zip Code, and Phone Number. Fill in your business name and select your industry. Then describe what kind of products and services you're selling.

Lastly, add your bank account details. This includes you're Routing Number, Account Number, and uploading a copy of your Bank Statement. 

You can now click on the 'I accept Terms & Conditions of Wix Payments' and click 'Submit'.

Why Choose Wix Payments?

For entrepreneurs looking for an easy way to accept payments online, Wix Payments offers a compelling solution. Wix Payments is a strong and integrated payment solution designed to simplify the payment process for businesses using the Wix platform. With a range of features and benefits, Wix Payments offers a compelling choice for online merchants.

Here are some key reasons why you should consider Wix Payments for your business:

Unified Dashboard

Wix Payments provides a single, centralized dashboard for managing all your payment-related activities. This includes order processing, payment acceptance, payouts, refunds, and even chargebacks. Having everything in one place simplifies the payment management process, allowing you to stay on top of your finances and customer transactions with ease. No more juggling multiple platforms—everything is at your fingertips, saving you valuable time and simplifying your workflow.

Secure Online Payments

Wix Payments prioritizes security. Their system adheres to strict industry standards to safeguard your customer's financial information. It employs strong security measures, including data encryption and advanced fraud detection, to protect both your business and your customers' sensitive financial information. This enhanced security can help reduce the risk of fraudulent activities and instill confidence in your customers. 

Multiple Payment Methods

Wix Payments caters to a wider audience by offering a variety of payment options. This includes all major credit cards, popular digital wallets like Apple Pay and Google Pay, and even financing options like Affirm and Afterpay (depending on your location). Providing these choices increases your customer's convenience and eliminates potential barriers to completing a purchase.

Easy Setup and Integration

Getting started with Wix Payments is a breeze. The setup process is designed to be simple, and it integrates flawlessly with your existing Wix website. This eliminates the need for complex configurations and allows you to start accepting payments quickly and efficiently.

Dedicated Customer Support

Should you encounter any issues, Wix offers 24/7 customer support. A dedicated team is readily available to assist you with any questions or concerns you might have regarding your Wix Payments transactions. This level of support ensures peace of mind and keeps your business running smoothly.

Troubleshooting Common Wix Payments Issues

Processing payments smoothly is vital for any online business.  While Wix offers a user-friendly platform for accepting payments, occasional hiccups can occur.

Here are 5 common Wix Payments problems and how to address them:

Declined Payments

Payments can be declined for various reasons, such as insufficient funds, expired or invalid payment cards, or suspected fraud. When a payment is declined, it can be frustrating for both the business owner and the customer.

To resolve declined payment issues, business owners should first identify the reason for the decline by checking the payment details in the Wix dashboard. They can then work with the customer to update their payment information or try a different payment method. Contacting the payment provider directly may also help to understand and resolve the issue.

Payment Verification Issues

Wix may require additional verification of a business's bank account or payment information, which can delay the setup process or cause ongoing problems.

To address payment verification issues, business owners should ensure that all the information they've provided is accurate and up-to-date. They may also need to submit additional documentation, such as bank statements or proof of identity, to satisfy Wix's verification requirements. If the issue persists, reaching out to Wix's customer support team can help to resolve the problem.

Recurring Payment Failures

Recurring payments, such as subscriptions or memberships, can also be a source of issues with Wix Payments. If a customer's payment method fails to renew, it can lead to disruptions in service and frustration for both the business and the customer.

To prevent recurring payment failures, business owners should encourage customers to update their payment information regularly. They can also set up automated reminders or notifications to alert customers when a payment is due. If a payment does fail, business owners should work with the customer to resolve the issue and update the payment method.

Integration Issues

Integrating Wix Payments with other tools or platforms, such as accounting software or eCommerce platforms, can also be a source of problems. Incompatibilities or configuration issues can lead to errors or data discrepancies.

To address integration issues, business owners should carefully review the documentation and settings for any third-party tools they're using with Wix Payments. They may also need to reach out to the support teams of both Wix and the other platform to troubleshoot the problem and ensure a smooth integration.

Payout Delays

Delays in receiving payouts from Wix Payments can be a frustrating issue for business owners. Delayed payouts can impact cash flow and make it difficult to manage finances effectively.

To minimize payout delays, business owners should ensure that their payment settings are configured correctly and that they're meeting Wix's payout requirements. They can also check the status of their payouts in the Wix dashboard and reach out to customer support if they have any concerns or questions.

Conclusion: How to Setup Your Wix Payments

Having an efficient payment system is the backbone of any thriving online business. With Wix Payments, integrated directly into your Wix website, you can empower your customers with a secure and swift checkout experience. You can simplify your payment process, reduce fraud, and provide customers with a variety of payment options, ultimately leading to more sales and a flourishing business.

With this guide, you're now ready to start accepting payments on your Wix website. Remember to customize your payment forms, set up recurring payments, and manage your transactions regularly to ensure a smooth payment process. Don't forget to also double-check your information and upload the necessary documents to avoid delays in your account verification. With Wix Payments, you can focus on growing your business while the platform handles the payment processing, allowing you to reach new heights in your entrepreneurial journey.