Having a user-friendly payment system is essential for any Wix website owner. It allows your customers to pay securely and quickly, ultimately leading to more sales and a thriving online business. The good news is, Wix Payments, built right into your Wix platform, makes accepting payments a breeze. Integrating Wix Payments with your Wix website simplifies the payment process, provides a smooth checkout experience for your customers, and ensures timely payouts to your business.
Setting up your Wix Payments is very easy. Just click 'Accept Payments' in your Wix dashboard, complete the setup by selecting payment methods and reviewing prohibited products, and fill out the business payout form with accurate business and banking information. Whether you're a seasoned seller or just starting out, this guide covers everything you need to know to get your Wix Payments up and running in no time - including transaction fees, payout timelines, and country availability. If you're evaluating your options, check out our Wix Payments vs Stripe comparison to help you decide which payment solution is right for your business.
Wix Payments Transaction Fees
Before you set up Wix Payments, it's worth understanding exactly what you'll pay per transaction. Wix Payments charges 2.9% + $0.30 per online credit or debit card transaction. There are no additional monthly gateway fees - this processing cost is included as part of your Wix Business or eCommerce plan.
In-person transactions via Wix POS are charged at a lower rate of 2.6% + $0.10 per tap, dip, or swipe. Manual card entry for in-person payments is charged at 3.5% + $0.15.
For a deeper breakdown of how these fees compare against third-party processors, see our guide on understanding Wix payment fees. You can also learn more about whether Wix takes a percentage of sales beyond the standard processing rates.
Is Wix Payments Available in Your Country?
Wix Payments is not available in every country. Before spending time on setup, confirm that your country is on the supported list. As of 2024, Wix Payments is available in the following countries:
- United States
- United Kingdom
- Canada
- Australia
- Ireland
- Germany
- France
- Spain
- Italy
- Netherlands
- Switzerland
- Sweden
- Portugal
- Austria
- Belgium
- Denmark
- Finland
- Norway
- Poland
- Czech Republic
- Singapore
- Hong Kong
- Mexico
- Brazil
- Japan
If your country is not on the list, you'll need to connect a third-party payment provider such as Stripe or PayPal through the Wix dashboard instead. The supported country list does expand over time, so check Wix's help center for the most current information.
Step-by-Step Guide to Setting Up Your Wix Payments
Accepting payments on your Wix website is a simple process. Wix Payments, the platform's built-in payment solution, allows you to start receiving payments quickly and securely.
Here's how to get started.
Step 1: Click 'Accept Payments' on Your Wix Dashboard's 'Settings'
In your Wix dashboard, go to 'Settings'. Then click the 'Accept Payments' option.
Step 2: Click 'Complete Setup'
To accept payments online and in person, click the 'Connect' button beside 'Accept Credit/Debit Cards with Wix'. You'll be taken to a new section where you can review Wix's prohibited products and services list. Anything that appears on the list (e.g. Tobacco) is not supported by Wix Payments. Once you've reviewed the list, click on the 'No, I DO NOT. Continue connecting with Wix Payments' option and click 'Continue'.
You can now select how your customers can pay. You can select the 'Credit/Debit Cards' option for online payments. Or if you'd like to accept in-person payments, click on 'Wix POS'. Click 'Continue'. Keep in mind that to accept payments online, you need a Business & eCommerce Premium plan. If you're unsure which plan fits your budget, our guide to Wix pricing covers all plan tiers in detail.
To finish connecting Wix Payments, click 'Complete Setup'.
Step 3: Fill Out the Business Payout Form & Click 'Submit'
Before you can get payouts, Wix needs to verify your identity. After clicking 'Complete Setup', you'll be taken to a new section where you need to fill out a form to receive payouts. Wix Payments cannot send payouts to your bank until you complete this form.
The first thing you need to fill out is what type of business you have. It's important to pick the correct business type because once you've submitted the form, you can't change it. There are 2 kinds of business types you can choose from: Individual/Sole Proprietorship and Partnership/LLC/Corporation/Non-Profit Organization. Click the type of business you have.
The next thing to fill out is your personal details. To prevent delays in your account verification, enter details exactly as they appear on your ID.
If you are based in the United States, you'll need to provide your First and Middle Name, Last Name, Birthday, SSN or ITIN, and upload a Photo ID. You can choose from a Driver License, ID Card, or Passport. Upload colored images of the front and back of your chosen ID.
If you are based outside the United States, the specific fields may differ depending on your country. Instead of an SSN or ITIN, you may be asked to provide a national ID number, VAT registration number, or business registration number. Sole proprietors outside the US typically need a government-issued national ID, while businesses may need to upload official company registration documents. The form adapts based on the country you selected during setup - follow the on-screen prompts and ensure all details match your official documents exactly to avoid verification delays.
Next, enter your address information and business description. You can use your home address if you don't have a business address. Fill out your House Number, Street Name, City, State/Province, Zip/Postal Code, and Phone Number. Fill in your business name and select your industry. Then describe what kind of products and services you're selling.
Lastly, add your bank account details. This includes your Routing Number, Account Number, and uploading a copy of your Bank Statement. For non-US sellers, you'll typically need your IBAN (International Bank Account Number) and BIC/SWIFT code instead of a routing number.
You can now click 'I accept Terms & Conditions of Wix Payments' and click 'Submit'.
Wix Payments Payout Schedule
Once your account is verified and you start processing orders, funds are typically paid out to your bank account within 2–5 business days after a transaction is completed. The exact timing depends on your bank and your location.
Note that during your first 30 days of using Wix Payments, payouts may be held slightly longer as your account is reviewed. After that initial period, payouts follow the standard rolling schedule. You can monitor your payout status at any time in the Wix dashboard under Payments > Payouts.
If you notice a delay beyond 5 business days, first check that your payout form is fully submitted and your banking details are accurate. If everything looks correct, contact Wix support directly through your dashboard.
Why Choose Wix Payments?
For entrepreneurs looking for an easy way to accept payments online, Wix Payments offers a compelling solution. Wix Payments is a built-in payment solution designed to simplify the payment process for businesses using the Wix platform. With a range of features and benefits, Wix Payments is a strong choice for online merchants who want everything managed in one place.
Here are some key reasons why you should consider Wix Payments for your business:
Unified Dashboard
Wix Payments provides a single, centralized dashboard for managing all your payment-related activities. This includes order processing, payment acceptance, payouts, refunds, and even chargebacks. Having everything in one place simplifies the payment management process, allowing you to stay on top of your finances and customer transactions with ease. No more juggling multiple platforms - everything is at your fingertips, saving you valuable time and simplifying your workflow.
Secure Online Payments
Wix Payments prioritizes security. Their system adheres to strict industry standards to safeguard your customers' financial information. It employs strong security measures, including data encryption and advanced fraud detection, to protect both your business and your customers' sensitive financial information. This enhanced security can help reduce the risk of fraudulent activities and instill confidence in your customers.
Multiple Payment Methods
Wix Payments caters to a wider audience by offering a variety of payment options. This includes all major credit cards, popular digital wallets like Apple Pay and Google Pay, and even financing options like Affirm and Afterpay (depending on your location). Providing these choices increases your customers' convenience and eliminates potential barriers to completing a purchase.
Easy Setup and Integration
Getting started with Wix Payments is a breeze. The setup process is designed to be simple, and it integrates flawlessly with your existing Wix website. This eliminates the need for complex configurations and allows you to start accepting payments quickly and efficiently.
Dedicated Customer Support
Should you encounter any issues, Wix offers 24/7 customer support. A dedicated team is readily available to assist you with any questions or concerns you might have regarding your Wix Payments transactions. This level of support ensures peace of mind and keeps your business running smoothly.
Troubleshooting Common Wix Payments Issues
Processing payments smoothly is vital for any online business. While Wix offers a user-friendly platform for accepting payments, occasional hiccups can occur.
Here are 5 common Wix Payments problems and how to address them:
Declined Payments
Payments can be declined for various reasons, such as insufficient funds, expired or invalid payment cards, or suspected fraud. When a payment is declined, it can be frustrating for both the business owner and the customer.
To resolve declined payment issues, first identify the reason for the decline by checking the payment details in the Wix dashboard. You can then work with the customer to update their payment information or try a different payment method. Contacting the payment provider directly may also help to understand and resolve the issue.
Payment Verification Issues
Wix may require additional verification of a business's bank account or payment information, which can delay the setup process or cause ongoing problems.
To address payment verification issues, ensure that all the information you've provided is accurate and up-to-date. You may also need to submit additional documentation, such as bank statements or proof of identity, to satisfy Wix's verification requirements. If the issue persists, reaching out to Wix's customer support team can help resolve the problem.
Recurring Payment Failures
Recurring payments, such as subscriptions or memberships, can also be a source of issues with Wix Payments. If a customer's payment method fails to renew, it can lead to disruptions in service and frustration for both parties.
To prevent recurring payment failures, encourage customers to update their payment information regularly. You can also set up automated reminders or notifications to alert customers when a payment is due. If a payment does fail, work with the customer to resolve the issue and update the payment method promptly.
Integration Issues
Integrating Wix Payments with other tools or platforms, such as accounting software or eCommerce platforms, can sometimes cause problems. Incompatibilities or configuration issues can lead to errors or data discrepancies.
To address integration issues, carefully review the documentation and settings for any third-party tools you're using with Wix Payments. You may also need to reach out to the support teams of both Wix and the other platform to troubleshoot the problem and ensure a smooth integration.
Payout Delays
Delays in receiving payouts from Wix Payments can impact cash flow and make it difficult to manage finances effectively. Standard payout times are 2–5 business days, but delays can occur if your payout form is incomplete or your banking details need re-verification.
To minimize payout delays, ensure that your payment settings are configured correctly and that you're meeting Wix's payout requirements. Check the status of your payouts in the Wix dashboard under Payments > Payouts, and reach out to customer support if a payout is overdue.
Conclusion: How to Setup Your Wix Payments
Having an efficient payment system is the backbone of any thriving online business. With Wix Payments, integrated directly into your Wix website, you can empower your customers with a secure and swift checkout experience - with transparent fees of 2.9% + $0.30 per transaction and payouts arriving within 2–5 business days.
With this guide, you're now ready to start accepting payments on your Wix website. Remember to customize your payment forms, set up recurring payments, and manage your transactions regularly to ensure a smooth payment process. Double-check your information and upload the necessary documents to avoid delays in your account verification. With Wix Payments, you can focus on growing your business while the platform handles the payment processing. If you are still deciding on a payment processor, see our comparison of Wix Payments vs Stripe to find the best fit for your business.
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