Wix POS is a solid point-of-sale system for small to medium businesses already using Wix for their online store. It integrates directly with your Wix site inventory and offers both retail and restaurant POS modes. In this Wix POS system review, we break down everything you need to know -- from Wix POS features and hardware requirements to pricing and how it compares to competing systems like Square, Shopify, and Toast.
If you are looking for an affordable POS system that connects your online and in-person sales without requiring a separate platform, Wix POS deserves serious consideration. However, it does have limitations, particularly for businesses that need advanced offline functionality or deep customization. Let's get into the details.
Wix POS System: Pros and Cons Overview
Before diving deeper into this Wix POS system review, here is a quick summary of the main advantages and disadvantages. This should give you an immediate sense of whether the Wix POS system fits your retail or restaurant business.
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Key Features of the Wix POS System
The Wix POS system offers a range of features designed to help businesses manage their retail and restaurant operations more efficiently. Below is a breakdown of the core Wix POS features you should know about.
Sales Management
One of the standout Wix POS features is its sales management capabilities. The system supports multiple payment options (credit cards, debit cards, cash, and contactless payments), customizable receipts, and automated tax calculations. You can process transactions quickly and keep a clear record of every sale.
These tools make it straightforward to track sales data and analyze performance over time. If you are running a Wix retail POS setup, you can view daily, weekly, and monthly sales reports directly from your Wix dashboard. For more on how Wix handles transaction costs, see our guide on understanding Wix payment fees.
Inventory Management
The Wix POS system offers inventory management tools that sync across your online store and physical location. You can track stock levels in real time, set up low-stock alerts to avoid running out of popular items, and create purchase orders when it is time to restock.
This is particularly useful for businesses selling both online and in person. When a product sells at your physical register, the inventory count updates on your Wix website automatically. This prevents overselling and reduces the manual work of maintaining two separate inventory systems.
Customer Engagement
The Wix POS system includes tools for building customer relationships beyond the point of sale. You can create detailed customer profiles that track purchase history, set up loyalty programs to reward repeat buyers, and send automated email campaigns based on shopping behavior.
These customer engagement features help you turn one-time buyers into returning customers -- a critical factor for both Wix retail POS and Wix restaurant POS businesses looking to grow revenue over time.
Wix POS Pricing
Understanding the cost structure is an important part of any Wix POS system review. Wix POS is not available as a standalone product -- it requires a Wix eCommerce plan. Here is how the pricing breaks down:
Plan |
Monthly Cost |
POS Features |
Business Basic |
$17/month |
Basic POS with Wix dashboard, manual payment acceptance, limited reporting |
Business Unlimited |
$25/month |
Full POS with card reader support, advanced reporting, automated tax calculations |
Business VIP |
$35/month |
Everything in Unlimited plus priority support, advanced shipping, and loyalty program tools |
On top of the plan cost, Wix charges payment processing fees of 2.9% + $0.30 per transaction when using Wix Payments. If you use a third-party payment provider, fees may vary. The Wix POS hardware (card readers, barcode scanners, receipt printers) is purchased separately through the Wix Hardware Store. A basic card reader starts at around $49.
Wix POS Hardware
One question that comes up frequently in any Wix POS system review is what hardware you actually need. The good news is that Wix POS hardware requirements are flexible. The system runs on iPads and Android tablets, so you do not need proprietary equipment to get started.
Wix offers compatible hardware through its store, including:
- Card readers -- for accepting chip, swipe, and contactless payments
- Barcode scanners -- for quick product lookup and checkout
- Receipt printers -- for printing customer receipts at the register
- Cash drawers -- for businesses that still accept cash payments
You can start with just a tablet and a card reader, then add more Wix POS hardware as your business grows. This makes the initial investment relatively low compared to systems like Toast or Lightspeed that may require dedicated terminals.
Wix POS System Vs. Other POS Systems
When evaluating the Wix POS system, it helps to see how it stacks up against the competition. Below, we compare Wix POS to four popular alternatives across features, pricing, and target audience.
Wix POS Vs. Square
Both Square and the Wix POS system are popular choices for small businesses, but they take different approaches. Wix POS works best when you already have a Wix website and want your online and in-person sales connected. Square, on the other hand, is a standalone POS system that does not require any website platform.
Square is celebrated for its simplicity and transparent pricing -- you get a free card reader and pay a flat 2.6% + $0.10 per transaction. Wix POS offers deeper integration with your Wix eCommerce store but requires a paid Wix plan. Here is a comparative overview:
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Square |
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Wix POS Vs. Shopify
Different business needs are served by Shopify POS and the Wix POS system. Shopify focuses heavily on eCommerce with extensive online store functionalities, while Wix POS is geared more towards businesses that want a combined website builder and point-of-sale solution.
Shopify's POS plans start at $39 per month (Basic Shopify), and Shopify POS Pro is an additional $89/month per location. Wix POS comes included with Wix eCommerce plans starting at $17/month, making it more affordable for businesses that do not need Shopify's advanced eCommerce features. Here is a comparative overview:
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Shopify |
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Wix POS Vs. Lightspeed
Lightspeed is tailored specifically for Wix retail POS alternatives, offering advanced inventory management and detailed analytics that go beyond what Wix POS provides. If you run a retail store with complex inventory needs -- hundreds of SKUs, multiple variants, and vendor management -- Lightspeed has the edge.
However, Lightspeed starts at $89 per month compared to Wix POS which is included with eCommerce plans from $17/month. For small retailers who also need a website, the Wix POS system offers far better value. Here is a comparative overview:
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Lightspeed |
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Wix POS Vs. Toast
For businesses in the food industry, this is an important comparison. Toast is built specifically for restaurants, with features like menu management, table layouts, kitchen display systems, and online ordering. The Wix restaurant POS, while functional, does not go as deep into restaurant-specific workflows.
Toast pricing starts at $0/month for the Starter plan (with higher processing fees) and goes up to $69+/month for Growth plans. For a more detailed look at how Wix handles the restaurant space, check out our Wix for Restaurants review. Here is how they compare:
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Toast |
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Who Should Use Wix POS?
Based on this Wix POS system review, here are the types of businesses that will get the most value from the Wix POS system:
- Small retailers who already have a Wix website and want to add in-store sales without managing two separate platforms. The Wix retail POS setup keeps everything unified.
- Cafes and small restaurants that need basic order management and payment processing. While not as feature-rich as Toast for complex restaurant operations, the Wix restaurant POS handles simple food service setups well.
- Pop-up shops and market vendors who need a portable, low-cost POS solution. With minimal Wix POS hardware (just a tablet and card reader), you can start accepting payments anywhere.
- Service-based businesses like salons, fitness studios, or consultants who use Wix Bookings and want to take in-person payments at their location.
On the other hand, Wix POS may not be the best fit for large retail operations with complex inventory needs (consider Lightspeed), high-volume restaurants requiring kitchen display systems (consider Toast), or businesses that need a POS system without being tied to a website builder (consider Square).
Conclusion: Wix POS System Review
The Wix POS system is a versatile and user-friendly solution for small businesses that want their online and in-person sales connected through a single platform. Its core Wix POS features -- sales management, inventory tracking, and customer engagement tools -- cover the essentials without overwhelming you with complexity.
While there are limitations like restricted offline functionality and the requirement for a paid Wix eCommerce plan, the Wix POS system remains a strong choice for businesses that value simplicity and affordability. The flexible Wix POS hardware options also mean you can start small and scale up as needed.
Whether you run a small retail store, a cafe, or a service-based business, the Wix POS system is worth considering -- especially if you are already part of the Wix ecosystem.
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